Terms And Conditions
Welcome to theshopmania.com(“Website”). The Shop Mania and/or its affiliates provide website features and other products and services to you when you visit or shop at theshopmania.com, use products or services, or use software provided by us in connection with any of the foregoing. The Shop Mania provides the Services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and The Shop Mania (“Company” or “us” or “we” or “theshopmania.com”). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures .Not withstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.
The domain name theshopmania.com is registered in the name of Deviation Infocom, a Properitership firm registered, having registered office s at E2/6B, Second Floor, Shastri Nagar, Delhi-110052
RIGHT TO CHANGE
The Shop Mania reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.
When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would be inconformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, The Shop Mania owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to The Shop Maniawithout obtaining authorization from it.
INTELLECTUAL PROPERTY RIGHTS COMPLAINTS
The Shop Mania respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes any Intellectual Property Right infringement, please address a complaint to the ‘Customer Care’ by way of an email as provided herein below.
USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS
If you use the Website as Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. The Shop Mania reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, The SHop Mania has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences.
You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that:
belongs to another person and to which you does not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation. That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that The Shop Mania shall in no manner be held responsible for the same
That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that The Shop Mania shall in no manner be held responsible for the same.
Goods listed in this invoice are not meant for resale.
The price of our merchandise as mentioned on theshopmania.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. The SHop Mania reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge Delivery Charges which may include postal charges/ shipment charges etc. that may be applicable for your country.
GIFT CARD & CREDIT NOTE POLICY
Gift Cards bought on our website will be sent via email. Physical copy of Gift Cards bought online will not be sent separately.
Gift Cards bought in INR currency in shop or on our web boutique can be redeemed on the website and across all shops, pan India.
Gift Cards can also be bought in USD and GBP currency on web boutique. These Gift Cards can only be redeemed on the web boutique and not in shops.
Gift Cards cannot be used towards buying additional Gift Cards and cannot be redeemed for cash or credit voucher/credit note.
Gift Cards cannot be purchased using credit voucher/credit note issued either by shops or on our web boutique
Gift Cards can only be redeemed in the same currency in which they are bought (i.e. You can only redeem USD or GBP Gift Card when shipping outside India and INR Gift Card when shipping within India).
Gift Card value can be partially redeemed in multiple transactions, on both our web boutique and across all shops, pan India, using the same code.
In case of order value exceeding the Gift Card amount, the outstanding balance must be paid by Debit Card/Credit Card/Net Banking or PayPal (for international transactions).
Multiple Gift Cards and Credit Notes CAN be applied or used in combination with each other in our shops and web boutique (online).
To redeem a Credit Note against an online order(s), please sign into the account associated with the customer in whose name and email address the credit note has been issued.
In shops, Credit Note can be redeemed by the customer whose name and email address it was issued in.
With effect from April 1st, 2018, Credit Notes will be valid for 6 months from the date of issue.
Any Credit Note issued prior to April 1st, 2018, will be valid till 30th Sep, 2018 (i.e. 6-months from April 1st).
THe Shop Mania shall not be held responsible for any Gift Card being lost or stolen or redeemed without owner’s permission.
With effect from January 1st, 2018, Gift Cards will be valid for 2 years from the date of purchase.
Gift Card & Credit Note Policies are subject to change at any time without prior notice.
HOW TO ACTIVATE GIFT CARD GUIDE
To activate your gift card, visit our web boutique and follow the following steps.
Under the Profile tab on the header select ‘Activate Gift Card’ from the drop-down menu. In case you are already signed in, information such as your name, mobile number or email ID will auto populate the form in the activate your gift card window. In case, you are not logged in fill in your first and last name in the input fields provided.
Fill in your gift card number in the input box provided and select either the email address or mobile number radio buttons to choose the method you would like to receive your OTP via. Next, select the agree to terms box at the bottom of the page, and then press the ‘Send OTP’ button.
*Please note that receiving an OTP via SMS is only applicable for domestic (pan Indian) phone numbers. For international numbers, please select the send OTP via email option.
Once you receive your OTP, enter the number in the input space provided on the next page. Then, click on the ‘Activate Gift Card’ tab at the bottom of the screen. In case you did not receive your OTP, click on the ‘Resend OTP’ link to resend the OTP.
Once you have successfully submitted your OTP, a window informing you that your gift card is now activated will appear with details such as date of issue and of expiry. The window will also show you the available balance on the gift card.
*Please note: validity will be calculated from date of purchase not from date of activation.
By changing the country, you will be charged according to the price list associated with that country and NOT by any conversion rate.
Our international catalogues are priced in Indian Rupees for Indian residents, British pounds for UK residents and US dollars for all other international customers.
Due to import/trade restrictions, certain products might not be available for delivery in your chosen country.
ORDER CANCELLATION BY The Shop Mania
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order.
Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. The Shop Mania reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by TheShopMania.
SHIPPING & PROCESSING FEE
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order
Our shipping and processing charges are intended to compensate The Shop Mania for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy.
While availing any of the payment method/s offered by us, we are not responsible or take no liability ofwhatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the preset limit mutually agreed by you and between your “Bank/s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
All payments made against the purchases/services on theshopmania.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by The Shop Mania. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a fool proof online shopping environment to our users.
THe Shop Mania may employ PayU, PayPal and such other third party facilities, for Payments on the Website. Such payments can be made through the electronic or through Cash on delivery transactions, as may be permitted by The Shop Mania which shall be at its sole discretion. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
REFUNDS & RETURNS
Once cancelled or order returned, refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days
The Shop Mania shall make all endeavors to deliver defect free products to the purchasers. The Shop Mania does not take title to any returned items purchased by the user unless the item is received by The Shop Mania. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to The Shop Mania within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
The Shop Mania holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy.
Products displayed on The Shop Mania attempts to be as accurate as possible. However, The Shop Mania does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by The Shop Mania is not as described, your sole remedy is to contact The Shop Mania within 48 hours of receipt and The Shop Mania reserves the right to provide a solution as per its discretion. The Shop Mania is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
Products displayed/ sold on the The Shop Mania website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
PRODUCT PRICING DISCLAIMER
The prices displayed on our website may differ from prices that are available in stores. Further the prices displayed in our catalogs are quotes which may vary from country to country for the same product. Prices shown on the website both for India and in other International Countries are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.
From time to time there may be information on our Website or in our catalog that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. The Shop Mania reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
WARRANTIES & LIABILITY
All information, content, materials, products (including software) and other services included on or otherwise made available to you by The Shop Mania are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. The Shop Mania makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through The Shop Mania, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
The Shop Mania does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.
We will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that The Shop Mania shall not be liable for any damages of any kind related to your use of this Website.
Though The Shop Mania shall make all endeavor to protect its websites from any viruses or other illegal use of its website. However we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
All the Products sold on Website shall be solely governed by the Indian Laws. In the event we are unable to deliver such Products due to implications of different territorial laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You. It is YOUR responsibility to ensure that the products purchased on this website is not restricted in your territory. The Shop Mania shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website.
The Shop Mania will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.